At JUMPY WORLD LLC, we are dedicated to delivering your orders quickly, safely, and reliably. This Shipping Policy outlines how we process, fulfill, and ship your orders.

1. Cut-Off Time

  • Orders placed before 5:00 PM (EST) on business days are processed the same day.

  • Orders placed after 5:00 PM (EST) will be processed on the next business day.

2. Processing Time

  • Standard products require 1–2 business days for processing.

  • This includes inspection, quality checks, and secure packaging to ensure your items arrive safely.

3. Custom Product Fulfillment

  • If your order includes custom or made-to-order products, fulfillment will take up to 14 business days.

  • This ensures quality and meets industry standards for custom product delivery timelines.

4. Shipping Time

Once your order has been processed, delivery within the United States typically takes:

  • 5–7 business days for standard shipping

  • Shipping times may vary depending on your location and carrier performance

5. Shipping Methods

  • We partner with trusted U.S. shipping carriers to ensure your order arrives safely and on time.

  • A tracking number will be emailed to you once your order has shipped.

6. Shipping Costs

  • We offer free standard shipping on all orders within the United States.

  • No additional charges will be applied at checkout.

7. Order Tracking

  • Tracking details will be sent via email.

  • You can track your shipment directly on the carrier’s website using the tracking number provided.

8. Delays

  • Unexpected delays may occur due to weather conditions, high shipping volume, or carrier-related issues.

  • If your shipment experiences a significant delay, we will notify you promptly.

9. Incorrect or Incomplete Addresses

  • Please double-check your shipping information before placing your order.

  • JUMPY WORLD LLC is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

10. International Shipping

  • Currently, we only ship within the United States.

11. Contact for Shipping Inquiries

For questions regarding your order or shipping status, reach us at:

Email: support@jumpyworld.us
Phone: +1 (760) 323-8856
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)